Recently, artificial intelligence (AI) technology has sparked widespread discussion, with many people believing it will have a significant impact on the job market. However, a survey in Australia shows that many companies are progressing slowly in adopting AI technology. According to the 2025 survey released by the Reserve Bank of Australia, among 100 large and medium-sized enterprises, the overall AI transformation is not common.

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Image source note: The image is AI-generated, and the image licensing service provider is Midjourney.

Although IT investment in Australia has increased by nearly 80% over the past decade, most of the funds have been invested in software, security, cloud computing, and upgrades to internal systems. However, these investments are more for maintaining daily operations rather than directly improving productivity. Although about two-thirds of companies say they have adopted AI in some form, about 40% of companies state that their use of AI is still limited, with most applications focused on simplifying emails or using ready-made products such as Microsoft Copilot and ChatGPT for text writing.

Companies expect that AI and automation will slightly reduce the number of employees in the next three years, but they do not believe it will cause mass unemployment. Companies generally believe that routine financial, administrative, and customer service jobs are most easily replaced by automation, but AI may also create new positions related to new technologies, such as cybersecurity and process reorganization.

The survey also reveals the cautious attitude of Australian companies towards AI adoption. Compared to other countries, Australia's AI investment progress is slower. Many companies face major challenges, including a lack of skills needed to drive AI transformation and low trust in AI. Additionally, the current unclear regulatory environment is seen as a major obstacle for companies.

To promote the broader application of AI, businesses and governments should increase their involvement with company boards and promote the deep application of digital technologies. At the same time, enhancing the AI skills of the entire workforce, especially retraining for young people, is particularly important.

Key Points:  

🌐 Australian companies have a low level of AI adoption, with many still conducting initial trials.  

🤖 About 40% of companies state that their use of AI is still limited, mostly focused on simple tasks.  

📉 Companies expect a slight reduction in staff in the future, but not serious unemployment.