Salesforce Completes Acquisition of AI Customer Service Platform Airkit.ai


AI agents are becoming standard in sales, with 90% of teams using or planning to adopt AI within two years, transforming it from a tool to a core growth engine and reshaping the profession globally.....
Salesforce introduces a Slack AI assistant powered by Claude, deeply integrated to break information barriers. It enables real-time search across Slack conversations and files, connects with platforms like Salesforce and Google Drive, and uses context to aid in meeting preparation and content creation.....
Salesforce sued by novelists for allegedly using pirated books to train its xGen AI model, highlighting recurring copyright infringement claims in the AI industry.....
Salesforce launches the AI agent platform Agentforce 360, adding features such as text guidance, building and deployment tools, and Slack integration, aiming to strengthen its competitiveness in the enterprise AI market, released ahead of the annual Dreamforce conference.
AI firm Sierra raised $350M at $10B valuation, led by Greenoaks Capital. Founded by ex-Salesforce co-CEO Bret Taylor, it focuses on enterprise AI agents.....