Standing under the spotlight of Davos, JD.com's leaders are declaring the arrival of a new era to the world. 2025 is no longer just a number on the calendar, but the dawn of an age where AI consumer technology moves from science fiction to reality. When the term "AI" experiences a hundredfold increase in search frequency, it has ceased to be a cold technical term and has become an indispensable soul guide in the hearts of millions of consumers. At the 2026 World Economic Forum, JD.com CEO Xu Ran admitted that this year is undoubtedly the breakthrough year for AI consumption, as artificial intelligence penetrates every corner of life scenarios with unprecedented power.
Consumers' desire for AI has reached a near-hungry level, a trend that is not only reflected in fingertip searches but also translates into tangible numbers on bills. In the past year, sales of JD.com's intelligent products have skyrocketed, achieving a growth of more than double. In this dance between computing power and consumption, smart robots have become the new pets at home, with sales tripling. Meanwhile, smart glasses have announced the full arrival of the wearable AI era, growing tenfold in sales. Today's retail battlefield sees AI no longer as an optional add-on, but as an obvious must-have when consumers place orders.
The surge in consumption is supported by a super supply chain that operates like a super brain, precisely functioning. Through its C2M model, JD.com enables production lines to directly sense and respond to each consumer pulse, accurately capturing every beat of new consumption. On the other side of the screen, digital human anchors create wealth miracles in live streams, generating 2.3 billion yuan in transactions during the 11.11 period alone.
The reach of technology has extended to every node of the shopping journey. From the ever-present AI shopping assistant to intelligent robots efficiently moving in logistics delivery terminals, significantly improving operational efficiency, AI is transforming into an invisible precision gear, driving the entire retail and logistics ecosystem through a historic efficiency leap. This algorithm-driven revolution is reshaping every inch of commercial soil, and JD.com is striving to infuse deeper wisdom into every package and every click in this transformation.
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