Recently, in the field of intelligent transportation, Tencent Cloud has jointly launched a new feature for ETC Assistant with Anhui Yilu Weixing Technology Co., Ltd. ——"Assistant Agent", an AI intelligent agent based on the Tencent Hunyuan large model, which provides ETC users with more convenient and efficient services. Users can interact with the intelligent agent through text or voice commands to get accurate responses and service support.

According to official data, since the internal testing started in April this year, the Assistant Agent has successfully served over one million users, with a question-answering accuracy rate of 95% and a problem-solving rate of 90%. This achievement indicates that the Assistant Agent has demonstrated excellent intelligence and efficiency in providing services to users.

The launch of the Assistant Agent marks a major technological innovation for ETC Assistant. By integrating multimodal interaction technology, users not only can ask questions through traditional text input but also experience AI-enhanced voice interaction. Users just need to issue simple commands, such as "Enable Smooth Travel Mode," and the intelligent agent can quickly increase the device sensitivity, achieving fast identification and efficient passage, thus enhancing the travel experience.

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Behind the intelligent user experience of the Assistant Agent is a comprehensive capability system built by ETC Assistant. At the perception layer, the Assistant Agent can collect real-time equipment operation data using 105 state monitoring algorithms and ensure "service finding people" with voice interaction and key status notifications. The intelligent core layer relies on a general knowledge base of industry rules and service processes to build a stable and reliable ETC basic service capability.

In addition, the Assistant Agent can not only serve as an industry encyclopedia to answer users' questions but also act as a service expert to provide one-stop support. Users can directly control the device through voice, achieving a natural interaction method where "what is said is what is obtained," further improving the user experience.

The release of Tencent Hunyuan not only demonstrates technological innovation in the field of intelligent transportation but also provides users with more humanized service solutions. In the future, Tencent Hunyuan will continue to pay attention to user needs, further improve intelligent services, and help people's travel become smoother and more convenient.