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The Australian federal government has recently indicated that it may explore using artificial intelligence (AI) programs to draft cabinet proposals and business cases. This plan aims to promote the use of AI technology in the public sector, despite concerns from the outside world about security and data leakage risks. Finance Minister Katy Gallagher pointed out at a meeting that the government's public service department will develop a dedicated AI program to improve work efficiency and promote generative programs such as ChatGPT, Copilot, and Gemini.
Image source note: The image is AI-generated, and the image licensing service provider is Midjourney
In the pilot survey, many public service staff reported that the application of AI had a positive impact on their work, but some expressed concerns about the accuracy and quality of AI-generated content, especially when handling important documents. A report released by the government mentioned that female employees might be negatively affected by AI technology, as most administrative positions are currently held by women. The survey showed that 69% of participants believed AI helped them complete their work faster, while 61% thought it improved the quality of their work. However, 60% of participants said they needed to make "moderate to significant" edits to AI-generated content.
Gallagher also proposed a "Whole-of-Government AI Plan," aiming to ensure that every public service employee receives training and uses AI tools. It is expected that the new GovAI Chat program will be widely promoted in early 2026. At the same time, the government will also develop guidelines on how to handle government information on public platforms such as ChatGPT, Claude, and Gemini.
However, the report pointed out that there were security issues when using Copilot, with some participants accidentally accessing sensitive files they were not authorized to view. This indicates that data security and storage standards must be ensured before adopting new technologies. In addition, the public has become increasingly concerned about the government's use of technology and automated decision-making, especially after the "Robodebt" scandal.
Gallagher promised to continue communicating with employees and unions, emphasizing that the government does not see the large-scale introduction of AI as a means to replace human labor. Vivek Puthucode, General Manager of Microsoft Public Sector, supported this plan, believing that new technology can improve service delivery, enhance policy effectiveness, and enable the government to better respond to community needs.
Key points:
📊 The government plans to use AI to draft cabinet proposals, but security risks have raised concerns.
💻 Most pilot participants said AI increased work efficiency, but there are problems with content accuracy.
🔒 The government promises to strengthen data security and continue communication with employees about the impact of AI introduction.