Shanghai Bank Launches Its First Hu-Shang Language Interactive AI Application to Support Smart Elderly Financial Services

Recently, Shanghai Caiyue Starlight Intelligent Technology Co., Ltd., Shanghai Jieyu Starlight Intelligent Technology Co., Ltd., and Shanghai Bank Co., Ltd. officially signed a strategic cooperation agreement in Shanghai, launching the first AI application in China that supports complete Shanghainese (Shanghai dialect) interaction. This innovative project marks an important step in China's construction of financial large model systems in elderly finance and regional language intelligence, aiming to provide more convenient and considerate financial services for elderly people who are accustomed to speaking dialects.

The newly launched AI application realizes full-process dialect intelligent service from voice activation, multi-turn dialogue to business processing, completely breaking down language barriers in traditional financial services.

Mr. Hu Debin, vice president of Shanghai Bank, stated that the system has successfully solved the core challenges of "understanding" and "speaking accurately" in Shanghainese services, and has been specially optimized for elderly customers, significantly improving user experience and reflecting care for special groups.

The application concept of this AI mobile banking is "Conversation as Service". Customers can quickly complete high-frequency financial services such as transfers, wealth management consultation, and pension management through text or voice.

Furthermore, the application goes beyond traditional banking services and innovatively integrates non-financial scenarios such as dining, travel, and entertainment, promoting the realization of "Life + Finance" integrated services, making it truly a daily life assistant for customers.

According to Jia Baolong, CEO of Caiyue Starlight, the technical foundation of this collaboration is the Caiyue Multimodal Large Model developed by Caiyue Starlight based on massive financial data. This model has excellent image processing and chart understanding capabilities, providing strong technical support for Shanghai Bank's AI applications in the financial field.

The collaboration among the three parties, by combining high-quality data with large model capabilities, is expected to position Shanghai Bank as a pioneer in the application of financial large models across the country.

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