As the May Day holiday approaches, demand for local life services and cross-city travel has seen a surge. To better serve consumers' holiday needs, Meituan announced a major upgrade to its AI assistant "Xiaotuan," officially moving its entry point to the core position on the App's homepage. This change means that this already highly anticipated AI service is now fully launched. Users no longer need to navigate through complicated menus; they can simply tap once on the homepage to access the intelligent assistant service.

image.png

Move Beyond Vague Searches, Reach Complex Needs with One Tap

Differing from traditional keyword searches, "Xiaotuan" focuses on deep understanding of vague intentions. Whether it's "a restaurant that's less crowded and has discounts" or "planning an off-peak travel route for the May Day holiday," users only need to ask in natural language, and the AI can quickly filter out irrelevant information from massive data to provide personalized recommendations.

In addition to filtering merchants, the upgraded "Xiaotuan" has also improved efficiency in the transaction chain: it can dynamically plan and combine the most favorable coupons or packages based on users' specific needs, supporting direct coupon claiming and order placement. This closed-loop path from "search" to "decision-making" and then to "payment" greatly reduces the cost for users to access services.

Dynamic Data Verification Ensures Accurate and Reliable Recommendations

During the implementation of AI applications, the accuracy of information has always been a challenge in the industry. Relying on the real underlying data accumulated by Meituan over years of experience in the local life sector, "Xiaotuan" can perform real-time dynamic verification of merchant information. Whether it's changes in operating hours during holidays or real-time discount details, the AI can provide accurate feedback, effectively avoiding travel troubles caused by false information.

The elevation of "Xiaotuan"'s entry point not only lowers the threshold for using AI tools but also marks the platform's further efforts in intelligent and refined services, aiming to provide smoother and more efficient support for consumers' holiday shopping experiences.