However, due to public criticism caused by changes in the public pricing page and support documents, the company quickly reversed the change and issued an apology. This incident not only revealed internal fluctuations in Anthropic's product strategy but also reflected the fact that existing subscription plans are struggling to cover the extremely high computational costs of increasingly popular intensive agent tools such as

According to growth manager Amol Avasare, the original Max plan was designed only for high-intensity chat scenarios and could not fully handle the computing demands of intensive tools. Currently, the entire industry is facing a severe computing capacity crisis, with Anthropic's API uptime recently at 98.95%, forcing some enterprise customers like Retool to switch to
This trend signals that the AI industry has entered the "computing power rationing era," where major model manufacturers must find a new pricing balance between the surging demand for agent tasks and limited computing resources.
