With the accelerating penetration of artificial intelligence technology in the medical field, traditional oral care processes are undergoing a "smart" transformation.

Recently, Qingdao Stomatological Hospital officially launched the "Oral AI Smart Service Account," which is deeply integrated with a localized oral AI smart service large model, relying on the WeChat service account platform. This move marks that the hospital has entered a new stage of full-cycle and full-scenario coverage in the field of smart healthcare.

Three Core AI Applications: Creating a "Pocket Oral Doctor"

The newly launched service account integrates three core applications based on large model capabilities, aiming to address various pain points patients may encounter before, during, and after their visits:

AI Intelligent Customer Service: Provides 24-hour online consultation, accurately answering various oral health and hospital affairs questions.

AI Intelligent Triage: Recommends the most suitable department and expert based on the patient's described symptoms, reducing the hassle of wrong appointments and wrong directions.

AI Intelligent Pre-Consultation: Collects patient condition information in advance before they arrive at the hospital, helping doctors quickly understand the patient's condition before the appointment, improving the efficiency of diagnosis and treatment.

Full-Cycle Coverage, Optimizing the "First Mile" of Healthcare

In addition to AI intelligent interaction, Qingdao Stomatological Hospital has comprehensively upgraded its original basic service functions. The new system integrates multi-scenario convenience features, achieving full-process coverage from appointment registration, in-clinic payment, to examination report inquiry.

Supporting the Construction of a Smart City, Technology Empowering Health

As an important part of Qingdao's smart medical city construction, the launch of this AI smart service account not only enhances the patient's medical experience but also provides data support for the hospital's refined management. In the future, the hospital will continue to focus on artificial intelligence technology and continuously optimize the performance of AI models in specialized dental scenarios.