On February 11, China Eastern Airlines announced a deep AI collaboration with AliQianwen and Fliggy, becoming the first airline in the country to fully deploy in the consumer-level AI field.

This collaboration has achieved a paradigm shift in travel services. Passengers can complete flight inquiries and bookings with just "one sentence" through the AliQianwen app or the Fliggy platform, and enjoy exclusive travel subsidies. This marks the transformation of China Eastern Airlines' service from traditional search-based to intelligent dialogue-based, greatly simplifying the ticket purchasing process.
In the future, both parties will deepen cooperation on "flight + " products and lifestyle service scenarios, using AI large models to explore more innovative interactive experiences, continuously enhancing passengers' smart travel experience.